Watch what to expect at JSX!

Jackson and Maria get to fly on a jet for a family vacation! Watch with your family so you know what to expect when traveling with JSX.

Plan with 'Insider Tips'

Prepare best by knowing when, where and how to go.

Sensory Scale uses 1 – 10 scoring, with 10 being maximum sensory input.

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Go to JSX.com or download the JSX app to easily plan an adventure, book a flight and get your boarding pass.

If your traveler is nervous reach out to JSX. They will schedule a time for you to come meet the jet before your travel day, giving you a way to practice before you go. How cool is that?

All flights are full service, with unlimited snacks and drinks. Passengers over 21 can enjoy a variety of alcoholic beverages. And guests are allowed to bring their own food AND non-alcoholic drinks making packing for family members with dietary needs easy. Cheers!

If your furry friend is under 35 lbs. or a medical service dog with DOT papers, there is no charge to bring your cat or dog along. That is truly embodying everyone gets to go!

Let the staff know if you need an extender seat belt, ramp to board the plane, earplugs or a break in a quiet room. The staff are super friendly and there to make your trip go smoothly.

JSX has the top priority of keeping everyone safe. They have enhanced sanitation protocols, thermal scanning to make sure all passengers are healthy, and an advanced air circulation system on the jet. Masks are required and flying from private terminals means you are skipping the large crowd.

Go with our Pal Guide

Use our step-by-step approach that breaks down your adventure into steps.

Assistive communication icons help you communicate what you need and how you feel.

Helpful links

Loved your Pal adventure?

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